CANCELLATION, REFUND, AND RETURN POLICIES

CANCELLATION, REFUND, AND RETURN POLICIES

  • We do not accept returns or exchange.
  • We do not cancel or refund orders once they have been placed on our website.
  • We will provide full or partial refunds on orders that are damaged or otherwise impacted by circumstances outside of the customer’s control. Please contact customersupport@zapistore.com to report damaged or missing order. Refunds are issued to the account used to place the order.
  • It is the customer’s responsibility to provide the correct shipping address at checkout. We will not issue refunds for orders shipped to the most updated address provided by the customer. Zapi will not re-send orders that are returned to sender due to an incorrect or incomplete address
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